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Potential Therapy Services
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CLIENT SURVEY
At Potential Therapy Services for Children, we work hard to provide a holistic, family centred service which makes a sustainable difference in your child’s life. We appreciate you taking the time to complete this survey to help us better understand how we can provide the best possible service for your family. PLEASE NOTE: This survey does not require all questions to be answered, so if you would like your feedback to remain anonymous or you would prefer not to answer some of the questions, please leave those fields blank.
How did you hear about us?
Were your expectations...
From 0 (very unhappy) to 5 (very happy),
I feel the goals developed with our therapist/s reflected our priorities and clearly mapped out a path toward functional outcomes for my child and our family.
Our therapist/s were supportive, trustworthy and respectful.
Our therapist/s really listened to my child and I as a parent/carer.
Our therapist/s were able to engage my child in the therapy sessions.
We were provided with regular and effective feedback and communication from our therapist/s.
It was easy to book appointments at Potential.
The Admin team at Potential responded to my calls and emails quickly and efficiently.
The Admin team at Potential were knowledgeable and helpful.
I was provided with clear information regarding the various ways I could provide feedback or make a complaint to either Potential or the NDIS.
The overall service provided at Potential represents value for money.
The intervention provided from Potential made a positive functional difference in our child and our family’s life.

Thank you for completing this survey. Your feedback is important to us.

Best wishes,

The team at Potential Therapy Services for Children

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website by Tischh

Contact Us

9754 3061

admin@potentialtherapyservices.com.au

Find Us

3/30 Burler Drive, Vasse WA

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